1. The survey

We examine the construction, fibre-type, underlay and fitting. All of these factors combine to determine the best method for cleaning a carpet and the correct chemicals.

A dye test is carried out to ensure colour dyes don't bleed.

Fibre identification helps us to determine correct use of cleaning solution and assist pre-judgement on whether stains are removable.

2. Comb pile

The carpet pile is combed first to separate and release matted pile for more effective dust removal.

3. Power vacuum

Next we remove the vast majority of sand, dust and dry soil using a vacuum cleaner. In addition to removing much of the dirt, this process lifts many of the fibres to allow access to the base of the construction in the following steps.

4. Treat stains

All the areas of staining are pre-treated with the appropriate chemical to remove that particular stain.

5. Pre-spray

An appropriate pre-spray is applied to dissolve greasy soils, we then agitate it to the depth of soil.

6. Deep cleaning

We clean the carpet using the system and method decided during the survey.

7. Hand cleaning

Edges, stairs and other inaccessible areas are cleaned using a hand tool.

8. Realign pile

The pile is correctly set whilst damp and furniture is replaced when necessary.

9. Carpet protector

We apply carpet protector. This process coats and protects carpet fibres against future water and oil based spillages.